Awareness training for all motor industry personnel
This IMI Certified Quality Assured Programmes training course is designed to provide personnel who work with, near or around Hybrid and Electric Vehicles, a sufficiently broad awareness to ensure they are both well informed, safe and can confidently communicate with customers about these vehicles.
This 23 part IMI Certified Quality Assured Programme covers a range of key subjects including; What are Hybrid and Electric Vehicles?, Charging Plug In Vehicles, Ready Mode, Introduction into Hydrogen Fuel Cell Vehicles (FCEV), Electrocution, Hybrid’s and EV’s when they’re in the workshop, Health Conditions, Working on Hybrid and EV’s (for none HV Trained Technicians) and, what High Voltage Isolation is.
Candidates enrolled in this 2.5 hour online course will be granted three months access to ensure it can be completed at a time which fits in with you and your other business objectives. This course can be completed in one go or through multiple logins throughout the three month access period. All of the training is conducted online through watching our interactive video based chapters and once completed, all of the training material can be revisited multiple times too. The end test will need to be overseen by a manager and a ‘Manager Invigilation Form’ will need to be submitted back to us to claim the Quality Assured Programme Certificate from the awarding body.
- Sales teams
- Service receptionists
- Parts advisors
- Valeters/ Detailers
- Windscreen/ ICE installers
- Rental agency staff
This training will give you and your team the confidence and knowledge to communicate competently with your customers and work alongside these vehicles safely and with confidence.
IMI Quality Assured Programme
An IMI Quality Assured Programme (QAP) allows organisations delivering motor vehicle related training with assessed outcomes to gain recognition for their own customised training programmes.
IMI Approved Centre
As an IMI Approved Centre, IMI regularly audit us to ensure we have all of the necessary arrangements and resources in place to ensure effective delivery, assessment and quality assurance of the various nationally recognised qualifications and accreditations we deliver. As part of the IMI’s ongoing monitoring, all members of our training and assessment team have to show occupational competence, prove their qualifications and maintain continuous professional development. Our Virtual Academy is very proud to be working in partnership with the IMI in raising the standards throughout the motor industry.